Easy 5 star experience for me. Sammy M. was my sales person and was outstanding. I went there originally because I was interested in a Jeep Wrangler unlimited that was lifted and covered by factory warranty, and Texan sells that type of product. I also went there because of Texan's reputation for investing in the community and local school districts.I will shop Texan first next time because I feel like they treat you right. Sure, like any car deal there is a "game" to play with offers and counter-offers. But unlike the past two dealerships I have purchased from, there was no deceit and no attempts to bait and switch.Also, my Jeep had a little glitch a day or two after I took delivery. Although I understand that future repairs will take longer and will involve different accommodations, Texan took care of my Jeep that day and even provided me a loaner for a few hours until it was ready. They're good folks trying to do the right thing. I will definitely be back.I'll just add that I've bought all kinds of cars. This is the first non-luxury dealership (i.e. not Mercedes, Lexus) that actually feels like a luxury dealership--because of folks like Sammy M. and professional managers and finance folks.
Great dealership. My salesman Jaime Garcia is the best to help you out, and find a vehicle. The customer service is wonderful. Helped me with 3 vehicles, and it's just a blessing to have people like him in the world. I would recommend anyone in the nation to visit this dealership, and my "My Main Man" Jaime Garcia!!!!!!!!!!!
Thank you Texan Dodge for a great purchasing experience yesterday. "Chi Town" and Tom Huberty were both very helpful. We drove home happy with a gorgeous new Pacifica! Your slogan is right on, you do treat people better!
Unfortunately I lost my car due to Hurricane Harvey and I needed to get back on the road as soon as possible so when I get a call from Jaime after putting in a request for a car I was interested in, he stated I could come in late. Which worked around my schedule and I highly appreciated that cause that shows dedication. Soon enough I left the dealership with a "rental" car till the color I wanted got transferred over within 3 days. It was such a easy process and this is my second car with Texan Dodge but first time with Jaime Garcia. Loved his service and recommended him for any future purchases!