Texan Chrysler Dodge Jeep Ram FAQ
Answers to the questions shoppers in Humble, Kingwood, Atascocita, Spring, Porter, New Caney, Crosby, and the Houston area ask us about our dealership, vehicles, service, and buying process. Select a question to see the answer.
- About the Dealership
- Hours & Location
- New Vehicles
- Pre-Owned Vehicles
- Trade-Ins & Selling Your Car
- Financing
- Service & Maintenance
- Parts & Accessories
- Buying Process
- Community & Business
About the Dealership
Where is Texan Chrysler Dodge Jeep Ram located?
Texan Chrysler Dodge Jeep Ram is at 18555 HWY 59 N, Humble, TX 77338.
Is Texan Chrysler Dodge Jeep Ram part of Ken Garff?
Yes. Texan Chrysler Dodge Jeep Ram is part of Ken Garff Automotive Group, a family business that started selling cars in 1932 in Utah. Ken Garff today operates about 70 dealerships across nine states and more than 26 brands.
Does Texan Chrysler Dodge Jeep Ram own other dealerships?
Texan Chrysler Dodge Jeep Ram is part of Ken Garff Automotive Group, which owns Big Star CJDR, Big Star Ford, Big Star Buick GMC, Texan GMC, Big Star Honda, Big Star Hyundai, and Big Star Cadillac.
What is Texan Chrysler Dodge Jeep Ram's customer service philosophy?
We put people first. Our favorite three words are “We Hear You,” and our team follows the R.I.G.H.T. values: Above Anything Else, Do The Right Thing, One Step at a Time, Actions Speak Louder, and Stronger Together.
What areas does Texan Chrysler Dodge Jeep Ram serve?
We serve the Houston area, including Humble, Kingwood, Atascocita, Spring, Porter, New Caney, and Crosby.
Hours & Location
What are the sales hours at Texan Chrysler Dodge Jeep Ram?
Our Sales Department is open Monday through Saturday from 9:00 AM to 8:00 PM. We are closed Sunday.
What are the service department hours at Texan Chrysler Dodge Jeep Ram?
Service is open Monday through Friday from 7:00 AM to 6:00 PM and Saturday from 7:00 AM to 2:00 PM. We are closed Sunday.
What are the parts department hours at Texan Chrysler Dodge Jeep Ram?
Parts is open Monday through Friday from 7:00 AM to 6:00 PM and Saturday from 7:00 AM to 2:00 PM. We are closed Sunday.
Is Texan Chrysler Dodge Jeep Ram open on Sundays?
No. All departments are closed on Sundays.
What are the phone numbers for Texan Chrysler Dodge Jeep Ram?
Sales and main line: (281) 623-1466. Service: (346) 616-9373. Parts: (832) 777-5403. Commercial: (281) 973-0584.
New Vehicles
What new Chrysler models does Texan Chrysler Dodge Jeep Ram carry?
We carry the Chrysler Pacifica, Pacifica Plug-in Hybrid, and Voyager. Browse new Chrysler inventory.
What new Dodge models does Texan Chrysler Dodge Jeep Ram carry?
We carry the Dodge Challenger, Charger, Durango, and Hornet. Browse new Dodge inventory.
What new Jeep models does Texan Chrysler Dodge Jeep Ram carry?
We carry the Jeep Gladiator, Compass, Cherokee, Grand Cherokee, Grand Cherokee L, Grand Cherokee 4xe, Wrangler, Wrangler 4xe, Wagoneer, Wagoneer S, and Grand Wagoneer. Browse new Jeep inventory.
What new Ram models does Texan Chrysler Dodge Jeep Ram carry?
We carry the Ram 1500, 2500, 3500, Chassis Cab, ProMaster, and ProMaster EV. Browse new Ram inventory.
Does Texan Chrysler Dodge Jeep Ram sell electric vehicles?
We offer electric and plug-in hybrid vehicles, including the Pacifica Plug-in Hybrid, Wrangler 4xe, Grand Cherokee 4xe, Hornet R/T, Wagoneer S, and Ram ProMaster EV. See our EV and hybrid page.
Does Texan Chrysler Dodge Jeep Ram have manager specials or demo vehicles?
Yes. See our New Managers Specials and Discounted Demo Vehicles pages for current options.
What current offers and incentives are available at Texan Chrysler Dodge Jeep Ram?
Offers change monthly and have eligibility requirements and expiration dates. See current new vehicle specials, pre-owned specials, and service offers.
Pre-Owned Vehicles
Does Texan Chrysler Dodge Jeep Ram sell Certified Pre-Owned vehicles?
Yes. Every Ken Garff Certified Pre-Owned vehicle passes a 118-point inspection and includes a comprehensive limited warranty, roadside assistance, and additional perks. Shop certified vehicles.
Does Texan Chrysler Dodge Jeep Ram carry used vehicles from other brands?
Texan Chrysler Dodge Jeep Ram sells all brands of used vehicles, not just Chrysler, Dodge, Jeep, and Ram. Search used inventory.
Does Texan Chrysler Dodge Jeep Ram have used vehicles under $20,000?
Yes. Inventory changes often, so check our used vehicles under $20K page for current options.
Trade-Ins & Selling Your Car
Does Texan Chrysler Dodge Jeep Ram accept trade-ins?
Yes. You can get an online trade-in value before you visit.
Can I sell my car to Texan Chrysler Dodge Jeep Ram without buying one?
Yes. Submit your vehicle's information online and you'll receive a real offer that's good for 7 days. You get paid fast, and you don't need to buy a vehicle from us. Sell to us.
Financing
Does Texan Chrysler Dodge Jeep Ram offer financing?
Yes. Our finance team offers financing on new and pre-owned vehicles. You can apply for financing online.
Can I get pre-approved for financing online at Texan Chrysler Dodge Jeep Ram?
Yes. Apply for financing online and our team will follow up with your options.
Does Texan Chrysler Dodge Jeep Ram offer financing for service and repairs?
Yes. See our service financing page.
Does Texan Chrysler Dodge Jeep Ram offer vehicle protection plans?
We offer vehicle protection plans. Learn about vehicle protection.
Service & Maintenance
How do I schedule a service appointment at Texan Chrysler Dodge Jeep Ram?
Schedule service online or call our Service Department at (346) 616-9373 during business hours.
What services does the Texan Chrysler Dodge Jeep Ram service department handle?
Our service department handles maintenance and repairs for Chrysler, Dodge, Jeep, and Ram vehicles, and our Express Lane offers quick service. You can also run the Mopar Free Recall Check.
Does Texan Chrysler Dodge Jeep Ram service vehicles from other brands?
Texan Chrysler Dodge Jeep Ram services nearly all makes and models. Some specialty highline makes and models are exceptions. Call (346) 616-9373 before you schedule if you'd like to confirm your vehicle can be serviced.
Does Texan Chrysler Dodge Jeep Ram perform Chrysler, Dodge, Jeep, and Ram warranty and recall work?
As an authorized Chrysler, Dodge, Jeep, and Ram dealer, we perform factory warranty repairs and recall service.
Does Texan Chrysler Dodge Jeep Ram offer a rental car during service?
We offer rental cars for service customers. Ask your service advisor about availability and details when you schedule.
What is AdvantageCARE at Texan Chrysler Dodge Jeep Ram?
AdvantageCARE is our prepaid maintenance plan. It offers discounted prices on a bundle of services that includes oil changes, oil filter changes, tire rotations, vehicle inspections, and car washes where available. Learn more about AdvantageCARE.
Does Texan Chrysler Dodge Jeep Ram have an Express Lane?
We have an Express Lane for quick service, and no appointment is needed.
Parts & Accessories
Does Texan Chrysler Dodge Jeep Ram stock genuine Mopar parts?
Our parts department supplies genuine Mopar parts and accessories for Chrysler, Dodge, Jeep, and Ram vehicles. Order parts or call (832) 777-5403.
Buying Process
Can I buy a vehicle online from Texan Chrysler Dodge Jeep Ram?
Yes. You can start your purchase or lease online and finish with our team at the dealership. Learn more about buying online.
Do I need an appointment for a test drive at Texan Chrysler Dodge Jeep Ram?
An appointment is not needed for a test drive but is recommended, so the vehicle is ready and waiting when you arrive. Call (281) 623-1466.
What documents should I bring when buying a vehicle from Texan Chrysler Dodge Jeep Ram?
Bring a valid driver's license and proof of insurance. If you're financing, bring proof of income such as recent pay stubs. If you're trading in, bring your title, registration, and any loan payoff information.
What fees should I expect besides the vehicle price at Texan Chrysler Dodge Jeep Ram?
In addition to the vehicle price, expect applicable tax, title, and license fees and our dealer documentation fee of $225. Our team provides an itemized price breakdown before you sign.
Community & Business
Is Texan Chrysler Dodge Jeep Ram hiring?
Yes. View current openings on the Ken Garff careers site.
Does Texan Chrysler Dodge Jeep Ram support the community?
Yes. Through the We're Here For You program, we support projects like revitalizing community centers, providing meals and household items for local families, and buying supplies for teachers. Ken Garff's Texas dealerships also packed over 1,100 backpacks with school supplies for Houston area elementary students.
How can I leave a review for Texan Chrysler Dodge Jeep Ram?
Leave a review on our site, or find us on Facebook.
Have a question we did not cover? Call Sales at (281) 623-1466, Service at (346) 616-9373, or Parts at (832) 777-5403, or visit us at 18555 HWY 59 N, Humble, TX 77338. You can also contact us online.